Financial Services Marketing: Strategies, Tips, And Ideas To Generate More Sales And Services

Financial Services Marketing: Strategies, Tips, And Ideas To Generate More Sales And Services

(Advertising) Financial Services Industry 2000 BC. From about 100 BC. Merchants lent grain to farmers and merchants traveling between ancient Assyria, Sumer, and India.

But of course, financial services have evolved significantly over the last four thousand years, especially over the last decade. Digitization and the development of fintech have changed the financial services industry in many ways, including how customers are reached and served.

(Click on the links below to jump to specific sections of this article)

Overview of the financial services sector

The importance of financial services marketing

Steps in developing a marketing plan for financial services

Marketing channels for financial services must be considered

Financial Services Marketing Trends

Examples of financial services marketing

When to hire an agency to promote your financial services business

Futures Trading in Financial Services

Overview of the financial services sector

These changes present challenges for the industry, including more complex compliance requirements and customer demands. But they bring many other benefits, including improving customer service, reducing volatility and helping people, organizations and even countries build a better financial future.

The financial services sector is very large and includes:

  • stock broker
  • Financial planners and capital managers
  • Investors
  • Accountants and CPAs
  • tax preparers
  • Bankers and financiers such as investment banks, commercial banks, credit unions, etc.
  • Mortgage lenders
  • safety
  • Mutual fund
  • ADVISORS
  • Brokerage companies

The importance of financial services marketing

With so many financial services on the market these days, you need a plan to help you attract new customers and re-sign existing customers. The role of marketing in financial services is to tell customers what you do, how you can serve them and why you are a good fit for them.

There are many reasons why your financial services company needs a marketing plan - the main ones are:

Stand out from your competitors

Today, the financial services industry is more crowded than ever. You may have many strong competitors, so you need a marketing strategy to educate your customers and convince them that your business is the best solution for their financial needs.

Increase brand awareness and loyalty

High awareness helps people remember your brand more easily. So when they search for the product or service you offer, you'll be front and center and gain a competitive advantage. Brand loyalty encourages customers to stay with your business for a long time because they are highly differentiated, which is good for your bottom line.

Various products

Offering the same old products or services that your business has used for years or decades is not a recipe for growth. A good marketing plan will help you identify where new products can fill gaps in your offering or industry to attract new customers and retain existing customers.

Use current trends

Yes, there are seasonal trends in the financial services industry (and we're not talking about dressing up for the 4th of July): tax professionals are busy during tax season, mortgage brokers and lenders are very busy during the spring and summer, and financial. Planners are busy at the end and beginning of the year when people take care of your finances. Values ​​health.

A good marketing plan will ensure you reach the right people at the right time with the right message and help you maintain your customer base throughout the year.

Reach the right audience

Financial services aim to help people build financial stability, wealth and a better future. A solid marketing plan will help you reach the people who can most benefit from your products and services to create the lifestyle you dream of. Otherwise, you might feel like you're shouting into the void and trying to connect with potential customers.

Steps in developing a marketing plan for financial services

Now that you know why you need a marketing plan for your financial services business, how do you create one? These simple steps will help you get started.

1. Define your marketing goals

Setting clear goals will help you make your marketing plan as effective as possible. What do you want to achieve with the transaction? By being as specific as possible, you ensure that your campaign is targeting the right messages, channels and people.

You need to define KPIs (Key Performance Indicators) before starting the campaign. This may include:

  • Increase conversion rate
  • Attract a number of new potential customers
  • Lower your customer acquisition cost (CAC).
  • Increase click-through rate (CTR).
  • Get more traffic to your site
  • Increase engagement on social media
  • Increase brand awareness or loyalty

Setting goals and KPIs before writing marketing materials or advertising will help you achieve your goals, because one company can't do it all. In your final campaign, you need to prioritize the things that are most important to your business and focus on those goals before moving on to the next.

2. Create your ideal customer

Who is the ideal customer for your business? This is very important because it allows you to know who the customers are, what they want and how to attract them to your business.

For example, if you run a local credit union, your ideal client will be very different from someone who runs a large asset management company. You need to consider all the people you are thinking of selling to, as there may be many, and write down everything you can think of and research them.

You can then tailor your marketing message and channel mix to their wants and needs. For example, trying to reach kids in your area using TikTok probably won't be very effective — a print ad that sends a message about retirement planning will resonate better.

3. Look at your competitors

Knowing what's happening in your industry and region will help you create a good marketing plan. You need to assess where your competitors are, what they are doing, and where they have gaps that your marketing efforts can fill.

For example, you may conduct competitive research and realize that your competitors are only using traditional media to attract new customers. However, there are many opportunities to reach younger consumers that you may not have considered through social media. You can take the opportunity to target these new customers and increase your reach to them with a well-thought-out social media strategy.

4. Create a content plan

Now you can move on to creating a content strategy for your marketing plan. How do you create the content you need to launch your marketing plan? This content doesn't just have to be written; This can include graphics, video, audio content like podcasts, and anything else you can imagine.

You also need to decide which channels to use to deliver your content (for the best channels in the next section). Using your content across multiple channels can easily increase your marketing reach. Take a video you created for your website and add it to your Instagram Reels and LinkedIn feed, or repurpose content from your blog post into a series of Facebook posts.

5. Start-up and adjustment

Once your campaign content is published, your work isn't done! Once launched, you need to track results to ensure your content is reaching the right people in the right places and resonating with them.

Don't be afraid to make adjustments to maximize your marketing effectiveness, it's not a set-and-forget endeavor. Constantly measure the goals and KPIs you set in the beginning and fix what isn't working until it does. Here you will learn valuable lessons for your next campaign.

Marketing channels for financial services must be considered

Today, there are so many channels your financial services business can use to find new and existing customers – it can quickly become overwhelming. The ideal channel mix depends on your industry, your best customers and your location. For example, a local CPA business will market financial services and grow through different channels than an online-only business.

But there are a few channels that most businesses should consider when developing their marketing plans. Here are the main channels to consider in your strategy and how to use them

FIND

Where do most people go to find something these days? For search engines like Google. Make sure your business website, content and social media are optimized for search engines with SEO so they attract people looking for what you have to offer.

given organic and social

Using social media can seem overwhelming to many financial services providers used to traditional marketing. But your customers spend a lot of time on social media, so you need a plan to get there. You can create educational content for organic sharing, display paid ads, or a combination of both.

Retargeting

Retargeting makes paid advertising more effective: your ads target potential customers who engage with your content across multiple channels. For example, if someone reads your Facebook post about an investment strategy, you can show an ad on the news page they're visiting to remind them of their interest.

Print advertising

Don't sleep on advertising like traditional marketing and print ads - financial services can be a great way to find clients like tax preparers or banks if your business is local.

TVC/OTT

Connected television (CTV) and over-the-top television (OTT) are great ways to reach new consumers who have cut the cord and are watching streaming services. You can get affordable advertising prices and advanced targeting options to reach the best prospects

audio streaming

Audio streaming, like podcasts, is an overlooked but powerful tool for financial services brands. They show the audience an ad that is more like a trusted recommendation from a friend than a flashy but impersonal ad that is effective in attracting new customers.

E-mail advertising

Email marketing is popular because it is very effective. It allows you to target customers with marketing content and offers based on interests, lifestyle, demographics and more.

Financial Services Marketing Trends

Financial services may not seem like a trendy field, but like other industries, it is subject to trends that come and go. And there are some upcoming trends that you should be aware of when developing your marketing strategy.

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